A woman carrying a roller bag allegedly breached a restricted door at President Donald J. Trump International Airport and ran across the ramp toward an active runway. Two days earlier, she had been arrested after a gun was found in her bag at the Palm Beach County Courthouse—but there is no indication she had a weapon at the airport or ever reached the runway.
A Delta window-seat passenger says the woman beside her opened the shade while she was in the lavatory, then cried when she closed it again. Delta made both women get off the plane to explain themselves—even though no crew instruction required the shade open.
Southwest’s switch to assigned seating sharply reduced wheelchair requests by eliminating the old preboarding advantage. Now the airline is calling passengers who request assistance and offering free front-of-cabin premium seats to speed boarding and deplaning.
Argentina says a $391 million claim over its 2008 seizure of Aerolíneas Argentinas came too late. A federal appeals court disagreed.
A woman volunteered for a later Southwest flight and celebrated her four figure LUV Voucher by posting the whole thing—including its number and security code. Other users booked travel until only $6.07 remained, before Southwest ultimately made her whole.
United is adding 10 international destinations in 2027, including nonstop flights to Okinawa, Ibiza, Luxembourg, Toulouse, Sicily and Sardinia. Eight depart Newark, while its new Airbus A321XLR makes five thin transatlantic routes possible.
JetBlue’s new Boston BlueHouse opens to domestic Mint, but its coming basic business passengers are barred—even with a qualifying JetBlue card. Also: Gal Gadot’s new El Al safety video, American’s first retrofitted 777-300ER certified, and transfer, signup and restaurant deals from Citi, Rove and inKind.
A Delta Air Lines passenger says he caught a flight attendant trying to serve food that had fallen on the floor of the cabin. When he sppke up he says she spat on him, assaulted him and threw her glove at him. Then he was warned for potentially violating federal law, and police met the flight on arrival.
American Airlines is opening its exclusive Flagship Dining rooms to business-class passengers and reopening Los Angeles after six years. It’s a major upgrade to the airline’s business-class experience—but larger crowds and a less ambitious menu may end what made these dining rooms North America’s best lounge experience.
A Florida attorney flying on his mother’s employee travel privileges says American flight attendants moved a combative, intoxicated passenger beside him, ignored repeated assaults and then treated him as the problem. He’s suing—but most of his claims appear legally doomed.
Gary Leff is one of the foremost experts in the field of miles, points, and frequent business travel -- a topic he has covered since 2002.
Co-founder of frequent flyer community InsideFlyer.com, emcee of the Freddie Awards, and named one of the "World's Top Travel Experts" by Conde' Nast Traveler (2010-Present) Gary has been a guest on most major news media, profiled in several top print publications, and published broadly on the topic of consumer loyalty. More About Gary »
